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Privacy Policy
Last updated: 5 October 2026
This policy explains how OPEN MERIDIAN LIMITED (company registration number 17364304), registered office: International House, 22-28 Wood Street, Doncaster, United Kingdom, DN1 3LW (“Piercero”, “we”) processes personal data when you use piercero.com, in accordance with the UK GDPR, the Data Protection Act 2018 and, where applicable, the EU GDPR. We are the data controller. Contact: [email protected].
1. Data we collect
- Order data: name, email, phone (optional), shipping address, items ordered, order history, promo codes used.
- Payment data: processed by our payment provider; we receive only a confirmation and the last digits of the card, never the full card number.
- Account data: email, name, a hashed password, session identifiers.
- Contact data: messages you send via the contact form or email.
- Technical data: IP address, browser type, pages viewed, and cookie identifiers (see Cookie Policy).
2. Why we use it and legal basis
| Purpose | Legal basis |
|---|---|
| Processing and delivering your order, sending order emails | Performance of a contract |
| Operating your account and password reset | Performance of a contract |
| Answering your enquiries | Legitimate interests / consent |
| Fraud prevention, security, rate limiting | Legitimate interests |
| Accounting and tax records | Legal obligation |
| Analytics cookies | Consent (cookie banner) |
We do not send marketing emails unless you explicitly opt in, and we do not sell personal data.
3. Sharing
We share data only with service providers who need it to deliver our service: hosting and database providers, our email delivery provider, the payment processor (Visa/Mastercard acquiring bank) and postal carriers. Each acts under a contract and may only use data on our instructions. Some providers are located outside the UK/EEA; transfers are protected by UK/EU-approved safeguards such as standard contractual clauses.
4. Retention
Order and invoice data is kept for 6 years to meet accounting obligations. Account data is kept until you delete your account. Contact messages are kept for up to 2 years. Technical logs are kept for up to 90 days.
5. Your rights
You have the right to access, correct, delete or restrict your data, to object to processing, to data portability and to withdraw consent at any time. Email [email protected] to exercise these rights; we respond within one month. You may also complain to the UK Information Commissioner's Office (ico.org.uk) or your local supervisory authority.
6. Security
Data is transmitted over HTTPS, passwords are stored as salted hashes, and access to systems is limited to authorised staff. No system is completely secure; please keep your account password confidential.
7. Children
The Site is intended for adults aged 18 and over. We do not knowingly collect data from children.
8. Changes
We may update this policy; the current version is always available on this page.